Passengers flying with British Airways from Orlando International Airport (MCO) to London Gatwick are benefitting from a new biometric boarding at the gate. A quick photo is all that is needed to board the international flight – no passport, no boarding card – thanks to new technology. SITA, the global air transport IT provider, integrated automated boarding gates with the US Customs and Border Protection (CBP) and airline’s IT systems to allow the necessary checks and authorize boarding.
This is a joint initiative by the Greater Orlando Aviation Authority (GOAA), British Airways and CBP to incorporate the US biometric exit check for passengers as smoothly as possible. SITA, using its extensive airline and airport expertise, has ensured fast implementation for the airport and airline. Merging the usual boarding procedures with the CBP biometric exit check, a quick photograph taken at the gate is used to confirm passengers’ identities and authorization to travel.
John Newsome, Chief Information Officer, GOAA, said: “This innovative boarding process is already proving popular with passengers. They simply look at the camera and within seconds the gate opens and they can board the flight. It is easy, fast and most importantly, secure. While we are currently using SITA’s gates for biometric exit with British Airways, they are common-use boarding gates so they can be easily used by other airlines at MCO.”
Raoul Cooper, Digital Airport Design Manager, British Airways, said: “Our customers are always our first priority and we want to make their journey as smooth as possible. Working closely with SITA at Orlando has allowed us to explore various ways of incorporating the US biometric exit check. Together we have designed a really smooth and secure departure process for our customers, including children, as they leave Orlando. This complements the learning and insight we have gained in Los Angeles where a similar technology trial is under way.”