Passengers

Carriers win awards for loyalty schemes

Air France KLM, Qantas and Norwegian Airlines have been recognised for loyalty programme initiatives at the Loyalty Awards,...

Edinburgh airport hosts PRM services event

More than 120 delegates attended an event specifically developed to educate passengers on the special assistance journey offered...

Web site compares seating space across carriers

According to recent research by air intelligence company OAG, airlines are now fitting between 7% – 8% more...

Bristol uses passenger flow system

Bristol Airport is implementing a queue and flow management system from Denmark-based BLIP Systems to help improve operational...

Robot leads Glasgow’s digital passenger experience drive

Glasgow Airport claims to be the first UK airport to be using a humanoid robot airport ambassador. GLAdys,...

Schiphol to use smart technology to improve passenger experience

Amsterdam Airport Schiphol has launched a new website www.schiphol.nl and app which it hopes will provide passengers with...

Checking a mobile

Four ways beacon technology can benefit airports and travellers

Advertising feature Dheeraj Kohli examines how a seemingly trivial Bluetooth device can prove valuable to passengers and airports alike....

Norwegian looks to “redefine” low cost experience with lounge upgrade

Low-cost airline Norwegian will give Premium passengers travelling to Gatwick from Oakland International Airport (OAK) free access to...

Emirates lounge

Emirates completes makeover of DBX lounge

Emirates has completed a major makeover of its Business Class lounge at Concourse B of Dubai International Airport....

Cyprus airports transfer security operations

The Cyprus Ministry of Transport, Communications & Works and Hermes Airports have signed an agreement for the transfer...