Passengers

Companies launch airport self service offering at PTE

Gemalto and IER have launched Fly to Gate, an end-to-end self-service for passengers designed to provide secure biometric...

Airport develops hidden disabilities assistance card

Bristol Airport has worked with OCS Group, the special assistance provider at the Airport, and local Dementia, Autism...

Glasgow continues disruptive behaviour initiative

Scotland’s Cabinet Secretary for Justice Michael Matheson visited Glasgow Airport to help launch this year’s Campus Watch drive...

Birmingham uses queue management system

Birmingham Airport is using BlipTrack queue management technology to improve resource planning with accurate line wait times. With...

New disability champion for airport sector

Michael Connolly has been appointed as one of eleven Sector Champions who will drive forward the UK Government’s...

Carriers win awards for loyalty schemes

Air France KLM, Qantas and Norwegian Airlines have been recognised for loyalty programme initiatives at the Loyalty Awards,...

Edinburgh airport hosts PRM services event

More than 120 delegates attended an event specifically developed to educate passengers on the special assistance journey offered...

Web site compares seating space across carriers

According to recent research by air intelligence company OAG, airlines are now fitting between 7% – 8% more...

Bristol uses passenger flow system

Bristol Airport is implementing a queue and flow management system from Denmark-based BLIP Systems to help improve operational...

Robot leads Glasgow’s digital passenger experience drive

Glasgow Airport claims to be the first UK airport to be using a humanoid robot airport ambassador. GLAdys,...