Bristol Airport held its bi-annual Special Assistance Consultative Forum recently. The forum gives charities and groups the opportunity to give their feedback on what is important to them when travelling through the airport.
Following a tour of the terminal the day included a review of the security process, disability awareness training and Airline seating policy. Groups in attendance included: Alzheimers Society, Guide Dogs for the Blind, Carers and Bristol Dementia Alliance.
Phil Holder, Head of Operations Support at Bristol Airport, said: ‘It is always extremely useful to hear from individuals and groups on how we can make travelling through the airport easier for those in need of special assistance. We will always seek to improve the experience for our passengers where we can.’