Airport Operations / Cranfield University, UK

Airport terminal

The aim of the Airport Operations course is to provide managers with a range of skills and key insights into airport operations and safety management.

A major part of the course will focus on how airports function as operational entities and what are the key information flows between participants within an airport and how these can be improved to maximise efficiency. It is essential that airports maintain the highest possible standards of safety for both passengers and staff. The development of an airport safety management system will also form part of the course.


Five days


Cranfield Campus, Cranfield University, Bedford MK43 0AL


£1,650. The course fee includes refreshments and lunch during the day. Accommodation is not included and must be booked separately.

What you will learn

On successful completion of the course, delegates will be able to:

  • Explain key airport operations and describe their contribution to service provision
  • Evaluate the thought processes required in effective airport business recovery following an airport incident or process change
  • Critique the requirement for (and the components of) a robust airport security plan and safety management system

Core content*

  • Airside, Terminal and Landside Operations
  • Winter Operations
  • Airport Technical Services
  • Airport Emergency Services
  • Security Regulations and Operations
  • Aircraft Stand and Slot Allocation
  • Safety Management Systems
  • Emergency and Contingency Planning
  • Helicopter Operations
  • Cargo Operations
  • Airport Customer Service
  • Airport Management Systems
  • Airport Baggage Systems

*Subject to change

Who should attend

The course will be of value and interest to:

  • Directors and managers employed in airport operations and safety management
  • Management consultants involved in airport operations and safety management
  • Airline managers with responsibility for relations with airport authorities
  • Government regulators.


This short course is a module within the MSc in Airport Planning and Management which is accredited by The Chartered Institute of Logistics and Transport (UK).

Apply now

share on:

Leave a Response